Privacy Policy

Last Updated: 12/17/2024

Overview

The Culture Patterns Project, LLC (“us”, “we”, “our”) provides organizational culture assessment services. This privacy policy (“policy”) describes how we collect, use, and protect personal information from survey respondents and organizational clients in California and other jurisdictions. The policy also describes how we use and protect the data you provide when you visit and use www.culturepatterns.org (“the website”).

Information We Collect

From survey respondents and organizational clients we collect the following categories of personal information:

  • Professional information (job title, department, tenure)

  • Demographic information as relevant to organizational analyses (e.g. race, gender, age, disability status)

  • Survey responses about organizational culture

  • Written comments and feedback

  • Email addresses for survey distribution

When you visit the website, we may collect the following data:

  • Your IP address and metadata

  • Your contact information and email address

  • Other information such as interests and preferences

  • Data profile regarding your online behavior on our website

How We Collect Information

We collect information through:

  • Direct submission from client organizations

  • Survey responses via our Typeform platform

  • Email communications

  • Google Analytics

Consent for data collection is obtained prior to survey participation.

How We Use Your Information

We use collected survey respondent and organizational client information to:

  • Conduct organizational culture assessments

  • Generate aggregated reports for client organizations

  • Perform cross-organizational research and analysis

  • Improve our assessment tools and methodologies

We use data collected when you visit the website to

  • Analyze website performance and user experience

  • Improve our website functionality

  • To send promotional and informational emails we think you’ll find interesting

  • To invite you to participate in surveys and other kinds of research

  • To customize the website according to your online behavior and personal preferences

Data Processing and Storage

Survey respondent data is:

  • Collected via Typeform, a secure survey platform

  • Processed using secure analytical tools

  • Never sold to third parties

  • Retained in raw form for a period of 10 years for organizational trend analysis

  • Retained in in aggregated and anonymized form indefinitely for any published research

  • Protected through industry-standard security measures including encryption and secure storage

  • Accessible only to authorized personnel on a need-to-know basis

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Secure data storage systems

  • Regular data storage review.

Third-Party Service Providers

We use the following service providers:

  • Typeform for survey distribution and data collection

  • AI analysis tools (including Claude and ChatGPT) for qualitative data analysis

  • Google Analytics to track website activity

All service providers are bound by confidentiality agreements and process data solely for authorized purposes.

Data Sharing and Disclosure

We may share survey respondent information:

  • In aggregated, anonymized form with organizational leadership

  • With service providers who assist in our operations

  • When required by law or legal process

  • With respondents’ explicit consent

Your Rights Under CCPA

California residents have the right to:

  • Know what personal information we collect and how it's used

  • Access their personal information

  • Request deletion of their personal information

  • Not be discriminated against for exercising these rights

To exercise these rights, contact: hello@culturepatterns.org

We will respond to verified requests within 45 days.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is removed from our systems.

Cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience of you.

If you want to disable cookies, you can do so by changing settings on your internet browser. Visit www.internetcookies.com for comprehensive information on how to do this on different browsers and devices.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links The Culture Patterns Project, LLC is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

  • When you are filling forms out on the website, check if there is a box which you can leave unchecked, if you don’t want to disclose information

  • If you have already agreed to share your information with us, feel free to contact us via email (hello@culturepatterns.org) and we will be happy to change this for you.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Update” date.

Contact Information

For privacy-related questions or concerns:

Email hello@culturepatterns.org